Shipping policy

At Perla Lighting, we want your order to arrive as beautifully as the products themselves. Every piece is prepared with care, packed securely, and sent on its way with reliable shipping partners.

Order Preparation

Most orders are ready to ship within 2–5 business days.
For custom lighting or made-to-order designs, please allow an extra 3–5 business days so we can perfect the details.

Delivery Timing

Our standard delivery window is 7–10 business days after dispatch.
Delivery times may shift slightly depending on your location, seasonal demand, or customs checks for international orders.

Shipping Costs

We keep shipping simple and transparent. Costs are based on your delivery address and order weight, and are shown clearly at checkout before you confirm your purchase.

Tracking Your Order

As soon as your order ships, you’ll receive a tracking link by email. From warehouse to doorstep, you’ll know exactly where your package is.

Order Confirmation

Once your order is placed, a confirmation email will arrive with all the details. Please review it carefully and let us know right away if something doesn’t look correct.

International Shipping

We proudly deliver worldwide. Please note that any customs duties or local import taxes are the responsibility of the customer.

Returned Shipments

Orders may be returned to us if the address is incorrect, the delivery is refused, the package is uncollected, or customs fees remain unpaid. In such cases, Perla Lighting cannot be held responsible for the return.

✨ At Perla Lighting, we’re here to make the journey from our studio to your home as smooth as possible. If you ever have questions about your delivery, our support team is always ready to help.